Ask first: put the caller on hold (with music), talk to your colleague, then connect them — if they don't pick up, the caller comes back to you. Send now: hand the caller over immediately.
Calling…
📞 The caller is on hold listening to music.
Your workspace
Missed calls, recent activity, contacts and your team — all in one place.
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Contact
Enter at least a first or last name.
📅 Book appointment
Doctor
Available times
🏖 Time off
Everyone on the team can see these — they feed the fair per-agent reports, and are kept for two years.
How did the call go?
One tap saves the outcome & updates the callback list